The potential of sidelining all the benefits of outsourcing is higher if the privacy and security of the shared data is compromised. This is one of the biggest concerns of companies based in US outsourcing to India. Experienced Back Office Team comprehends the significance of this aspect and therefore, we heavily invest in IT, Security, Infrastructure, People and Training. Ample measures are in place to ensure that all of our clients’ minds are at ease and peace.
We ensure to take below mentioned measures and security controls:
Our IT Infrastructure and Security
- Biometric system - Using the thumb impression, only authorized employees are allowed
- Firewall
- 3 Internet lease lines ensuring 100% uptime
- Dual monitors
- External Drives – Disabled
- Emails - Pre-configured in MS Outlook
- Restriction - Employees can access their respective system inside the delivery center only Paperless Environment
People
- Rigorous recruitment methodology in place
- Initial Screening before Interview to identify the suitable employee for the position in scope
- First written test - Technical test of 24 questions
- Second round of interview
- Final round of interview
- Shortlisted profile - Third party background verification company
- Signing of Non-disclosure agreements (NDA)
